projectEYE recognizes the importance of maintaining the security and integrity of your data. Because of this, we have chosen to partner with one of the nation’s leading managed hosting providers for our dedicated server infrastructure.
	physical security The data center is physically isolated from everyone but level three technicians. Public access is strictly forbidden. Access to the floor the data center resides on is restricted to those holding military-grade passcards. Furthermore, access to the data center itself is restricted by Biometric hand scanners. location Our dedicated server infrastructure is located in San Antonio. This is an ideal location for our primary data center because of the absence of natural disasters. San Antonio is on the most seismically stable soil in the US. In fact, San Antonio is one of only two places in the US that Lloyd‘s of London will underwrite for earthquake insurance. Additionally, the absence of hurricanes and tornadoes make the San Antonio data center the perfect location for your mission-critical data. conditioned power Power systems in the data center are designed to run uninterrupted even in the unlikely event of a total power outage. All servers are fed with conditioned UPS (Uninterruptable Power Supply) power that will run for 80 minutes if utility power fails. The UPS power subsystem is N+1 redundant with instantaneous failover in case the primary UPS fails. In the event of an extended power outage, an on-site diesel generator can run indefinitely. The generator is regularly tested to ensure that it will continue to function in the event of an emergency. a precision environment The data centers are meticulously tidy. All air is circulated and filtered every two minutes to remove dust and contaminants. The data center‘s HVAC (Heating Ventilation Air Conditioning) system is N+1 redundant to ensure that even in the event of an entire HVAC system failure, there is a duplicate system on standby to take over. An advanced fire-suppression system is in place to prevent any fire from spreading - in the unlikely event that one could start. All cables to servers and routing equipment are securely tied down, and cable racks suspended from the ceiling provide dual routes for all cables. In the event that all cables on a cable rack are cut or burned, packets of data will automatically be routed to a second set of cables on the other side of the data center. connectivity Our dedicated server infrastructure utilizes connections to multiple backbones to ensure that data reaches the end-user in the fastest, most efficient manner possible. We also have peering agreements with local ISPs to allow fast delivery of packets when possible. BGP4 routing Our dedicated server infrastructure runs the Border Gate Protocol (BGP4) for best case routing. Our entirely switched, Cisco powered network employs Cisco GSR 12000 class routers running HSRP (N+1 hot failover) to ensure that data can be routed even in the event of a router failure. The BGP4 protocol is a standard that allows for the routing of packets of information sent out from our server. Each packet of information is evaluated and sent over the best route possible. Because of our redundant network architecture, packets may be sent via alternative routes even if they are being delivered to the same end user. Should one of our providers fail, packets leaving our network are automatically redirected through another route via a different provider. guaranteed packet delivery Our providers are paid to make sure that packets of information are delivered to the end user‘s eyeballs. This offers significant advantages over simply peering with the major backbones. Peering agreements rarely include Service Level Agreements (SLAs) so no one is accountable for lost packets at congested exchange points. Because our provider actually has SLAs, we are able to guarantee that all packets will leave our network at full speed. bandwidth utilization Our dedicated server infrastructure currently has plenty of excess capacity, even during peak hours. This allows for us to accommodate even the largest spikes in traffic that are often associated with the most popular websites. Our provider is always adding network connectivity and new routes in an effort to make sure content is delivered to your users as efficiently as possible. A low bandwidth utilization also allows for maximum uptime, even if one of our providers has an outage. back ©2002 projectEYE     contact us: info@projectEYE.com     call us: 412.687.7000